DailyClarity legal

Refund Policy

This policy explains how cancellations and refund requests work for DailyClarity subscriptions, trials, custom builds, and third-party costs.

Effective

1. Trials and subscriptions

  • If checkout includes a free trial, cancel before the displayed trial end to avoid the first subscription charge.
  • You may cancel a paid subscription at any time through the available billing portal or by contacting support. Unless checkout states otherwise, cancellation stops future renewals and access continues through the current paid period.
  • Subscription charges already billed are generally non-refundable, except where required by law or when we determine that a billing error or material service failure warrants a refund.

2. Custom website builds

A custom-build payment reserves review and production capacity for a project scoped from your submitted brief. If you request cancellation before work begins, we will refund the custom-build payment. Once work has begun, refunds are not guaranteed; we will assess the completed work, committed costs, and undelivered scope and respond with any refund we can reasonably provide. A refund does not include work or assets already delivered and kept by you unless we agree otherwise in writing.

3. Third-party costs

Domain registrations, advertising spend, paid plugins, stock assets, and other third-party purchases are governed by the provider's policy and are not refundable by DailyClarity once committed, unless the provider refunds the cost to us.

4. Requesting a refund

Email support@dailyclarity.org from the address used for your purchase. Include the purchase date, the relevant site or project name, and why you are requesting a refund. Please do not send complete card or bank details. We may request information needed to locate and verify the transaction.

We will review the request and tell you the outcome by email. Approved refunds go back to the original payment method when possible; posting time is controlled by the payment processor and your financial institution.

5. Billing problems and legal rights

Contact us promptly if you believe a charge is duplicated, unauthorized, or incorrect so we can investigate. This policy does not limit refund, cancellation, or other rights that cannot be waived under applicable law.